Dock Management

Improving delivery times and delivery accuracy, increasing inventory turns and reducing operating costs are daily challenges for supply chain professionals. Crawford’s goal is to support supply chain organizations in meeting these challenges. Today, dock areas are bottlenecks in the supply chain process. Trucks often spend more than 25% of their time waiting for available doors at which to dock. Managing the dock is therefore a must.

Reduce your costs!
Crawford 101 Dock Management is a decision support system that indicates dock status in real time. The new system not only supplies information for control and monitoring of the loading bays, but also decision data for the management of the fleet of trucks and for storage control and facility management.

This allows you to increase the efficiency of your warehouse and reduce the truck waiting time.

Crawford 101 Dock Management primarily consists of 4 modules that make the utilization and monitoring of loading areas and logistics centres much more efficient and transparent.

The Control Tower
Navigation - module for the control of the fleet of trucks in the whole loading area. The planning operator is kept informed of what is happening at the bays in real time. Trucks are led to available docking bays. The bays are reserved until the trucks arrive at them and are automatically set free when the trucks leave. This cuts waiting times for operations and trucks and reduces errors in allocating loading bays.

Monitoring - module for the exact measuring of loading times, occupancy times and sequences per loading bay. This module allows exact planning and optimising of loading bays taking all parameters into account and is a great tool for analysing your flow.

Service – module for scheduling maintenance activity and avoiding chaos at the bays. Bays can be reserved for maintenance, and this information is displayed in real time in the planning and operation departments. The planning operator is sure to send trucks to docks that are available.

Security – module with a safety and alarm system that controls, monitors and records the opening of the doors and the function of the dock levellers. It is possible to supply interfaces to alarm services and to facility management.

Crawford 101 Dock Management is connected to all docking bays with supervision units,